The NHS is here for you .In an emergency call 999 or go to A&E. (there is no children's A&E at St James's hospital)

If you are worried about symptoms of cancer or have any other health concerns then please contact your GP surgery or NHS 111

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As the government begin to ease restrictions, I would like to thank all our patients during these very trying 18 months, your patience and understanding has made it possible for the surgery to continue running. The surgery has had to adapt to new ways of working, at a very quick pace, to ensure the safety of both patients and staff alike. That said, I also want to thank all the team here at Gildersome Health Centre, who have worked throughout the Pandemic, they have overcome their own fears and worries to ensure that patients of Gildersome receive the best possible treatment during these stressful times.

Thank you

Dr Steven D’Souza.


Vaccine Uptake

Wow what can we say. WELL DONE Gildersome!!

 As of 13th July 2021:

 88% of all our over 18-year olds have had their first Covid vaccination.

 Of which, 73% of our over 18-year olds have had their second Covid vaccination

 You can still book 1st and 2nd covid vaccination through the National Booking Service:


 July 19th Update to Services

As we ease out of restrictions, we will be tentatively making some changes. Starting with the building being open to any patient without an appointment, to speak to a receptionist and to drop off Prescriptions, you can use the large push button in the foyer to open the middle door up until 5pm, from 5pm onwards it will resort back to the intercom. 

To ease the pressures on the telephone system, prescriptions will no longer be issued over the phone moving forward. The self-arrival screen will be back in operation, please sanitise your hands as usual.

 We still insist that face coverings MUST be worn in the building and if you are seeing a Clinician for a face to face appointment, for patients over 5 years, ensuring we protect our vulnerable patients and staff. If you have difficulty wearing a face covering please let reception know before booking the appointment and a designated slot will be arranged, to ensure we have time to deep clean the clinical room used. Please understand our reason for doing this is to continue to protect everyone in the building.

 Our GP’s will still be operating a telephone triage service and if they need to see you an appointment will be made by them. Please don’t ask the reception staff for a face to face appointment with the GP, they are not allowed to book them. Our Practice Nurse and Health Care Assistants are still seeing patients in clinic for routine recalls, tests etc.


We will continue to monitor the ongoing situation and adapt where necessary. Once again thank you for your understanding and continued support in protecting patients and staff of Gildersome

Entering the Building

Until 5pm you can access the building by pressing the PUSH button in the foyer, from 5pm, we have an intercom system in the foyer, to speak to reception and gain access to the building for an arranged appointment, press the intercom on the left hand wall in the foyer.


When you book an appointment, we will ask you a set of questions to make sure you don’t have symptoms associated with coronavirus, including a new continuous cough, loss or change of sense of smell or taste and a high temperature.

If you do have symptoms, you must self-isolate for 10 days, only leaving home to get tested. – visit or call NHS 119 to book an appointment at your nearest centre.

Anyone living with you will need to stay at home for 10 days. If your symptoms are serious, or get worse, contact NHS 111 and they will advise you what to do.

If you need to order medication, please ring the surgery or order it online.

We are dealing with all other requests as fast as we can, but please bear with us if some of these take a little longer than usual.
For the latest Covid-19 advice please visit

Your NHS is here for you in an emergency.

Please remember that if you, or someone living with you, is experiencing a medical emergency such as a heart attack, stroke or severe bleeding you must ring 999 or go to your nearest accident and emergency department. When accessing emergency services, we will do our best to look after you and make sure you’re seen in a safe and low risk environment. If you have corona virus symptoms let the 999 call handler know or let staff know on arrival at A&E.



Taking Care Of Your Mental Health, please visit the website:



Please find below the CQC link where you can find the information from our latest inspection:

CQC Inspection      


Electronic Prescribing

We can now prescribe prescriptions electronically. Just call in to your preferred Pharmacy and sign up for the service. Once you have a nominated Pharmacy we can send them the prescription electronically, ready for collection.

Please note: If you do not nominate a pharmacy and you wish for a someone else to collect your prescription then you will need to fill a form in at the surgery and list the names of anyone you authorise to collect them.

On-line services:

Register now by coming into the surgery with photographic identification. If you do not have photographic identification it may still be possible to register using our vouching for criteria or security questions. 

Book appointments for GP or Nurse and cancel online.

Order repeat medication.

See your coded medical records e.g. blood test results, x-ray results etc.


Freephone 111

When the surgery is closed you can contact the out of hours service by ringing 111. This number is free from both mobiles and landlines.

Pharmacy First

Go straight to your pharmacist for expert advice and treatment - blocked nose, sore throat, ear ache, fever, cough & cold, teething pains, athletes foot, threadworms, hay fever, thrush, sprains and strains.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page. Find out more

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

(Site updated 13/07/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website